If you are in an accident or a fire, if you get sick or lost, if something or someone frightens you, there's a number you can call. Someone at the other end will be there to help you.
What to do?
- Pick up the phone, Dial 9, then 1, then 1 again. An operator will answer. Speak to the operator with a voice that is loud and clear enough to be understood. Make sure you tell him or her the following: The phone number you are calling from, Your name, Your address and What your problem is.
- Answer all the questions the operator asks, don't hang up on them.
- If you are away from home and need help, dial 9-1-1 from a pay phone for free.
- The operator will contact the police or fire department. They will come to help you. Stay on the phone with the operator until help arrives.