Community Action programs:
Fuel Assistance - Each winter, Community Action helps warm hundreds of Franklin and Hampshire County families. Available to both homeowners and renters, the Fuel Assistance Program helps income-eligible participants afford their home heating expenses. Program eligibility is determined by family size and gross annual household income.
Heating System Repair - The Heating System Program is available to all Fuel Assistance-eligible homeowners. The program can pay for emergency heating system repairs, which eliminates the need to obtain and pay for an annual service contract. For systems that are unsafe/inoperable and not repairable, the program can usually pay for entire system replacement. For systems that are inefficient but still operable, we can often replace when funding and time allows.
Electric Energy Efficiency Audits - The Electric Efficiency Program trains Fuel Assistance participants to reduce electric usage and provides in-home auditing, and light bulb and refrigerator/freezer replacements. Through a home visit, our Community Action technicians conduct audits, train homeowners, and replace inefficient light bulbs, lamps, refrigerators and/or freezers with more efficient models, all free of charge for Fuel Assistance clients.
Weatherization - The Weatherization program is available for both homeowners and renters who receive Fuel Assistance, and/or receive the lower-income discount on their electric bill. Using local licensed contractors, the program provides free major improvements, such as attic and wall insulation, air sealing, and other energy-saving measures.